Day 15: Do not automate the stranger out of the room.

Have a think: Do not automate the stranger out of the room.

The walk: A system is usually designed around the familiar case. The person without the expected language, history, documents, money, body, or access appears later as an exception—and pays for the convenience of everyone else.

The thought: Hospitality is not sentiment. It is the discipline of building enough room for someone who did not help design the room. A tool becomes more just when the unfamiliar person can enter without surrendering dignity or pretending to belong already.

A task for today: Test one decision from the position of a newcomer. Remove one requirement that exists only because insiders already know how to satisfy it.

Sources:
Exodus · Hierocles · Universal Declaration of Human Rights · Qur’an